Digital business solution

OVERVIEW

The concept of Digital Business is still relatively new in Vietnam, but it is experiencing rapid growth, with a total income of $5 billion in 2016. According to the Ministry of Industry and Trade, this figure is predicted to reach $10 billion in 2021. A large number of enterprises operating under the economy model or technology financial companies are demonstrating rapid development of digital business models - leveraging technology as a core to create superior value and experiences for customers. This trend has become the primary direction for enterprises that recognize the potential and opportunities to optimize time, costs, resources, enhance productivity and operational efficiency, and increase competitiveness in the market. To avoid being left behind by competitors, businesses have already viewed this direction as inevitable. However, it requires to accompany with a reputable technology partner to start the journey of transitioning from traditional business models to digital business models. With over 25 years of experience, HPT has the capability to consult and deploy digital business solution suites from software partners assessed and selected by HPT. HPT's goal is to promote the digital economy in Vietnam, accompanying enterprises/organizations in their digital transformation journey, enabling them to continue sustainable and successful development.


DIGITAL BUSINESS SOLUTIONS

Automation of digital marketing tasks

- Automation of customer care 

Digitization and automation of business processes

Automation of operational tasks


OUR STRENGTHS

In the process of collaborating with partners, HPT has currently selceted several partners for the automation areas mentioned above. We have Mobio’s digital marketing solution for automation of digital marketing tasks; Bobot.AI of 2359 Media for automation of customer care; IBM Automation Anywhere, NTT Data Winactor and UiPath RPA for automation of operational tasks.

Customer Care Automation

The chatbot software will automate customer service tasks, creating a team of virtual assistants ready to respond immediately whenever customers request. This team operates 24/7, working regardless of day or night and is not influenced by emotions like humans.

AUTOMATION OF DIGITAL MARKETING

OVERVIEW

Alongside traditional marketing methods such as print media, TV, and brochures, digital marketing on the internet is an important, almost mandatory marketing channel in today's age. This form of marketing helps businesses reach potential customers faster, more efficiently, and saves a lot of time and costs.

Typical Clients