PERIODICAL MAINTENANCE SERVICE AND TECHNICAL SUPPORT

System maintenance and periodical technical support of HPT help the server system, high-end customer's storage is cared periodically monthly, quarterly and supported troubleshooting in time when there. Incidentally, from then on, the customer's system can operate in a stable manner, best suitable for the business activities involved. The service also includes consulting, timely warning and replacement of equipment when the system fails to correct immediately, which saves maximum investment in storage equipment.

• Check the operating environment of the system: temperature, humidity, air circulation, dust ...
• Check the stability of the power system
• Check the type of wire, wire connectors, cable connection (fiber optic cable, network cable, power cable)
• Check the connector, the external signal.
• Check the alert log and the host.
• Check backup and data recovery in case of incidents
• Gather evaluation and configuration information of the system in a certain time
• Gather data collected and described the chart to analyze and determine the current load of the system
• Provide a detailed report on:

• Summary of current server configuration
• Overview of the problem position.
• System operating performance
• Recommendations, suggestions to be carried out