Credit process is a core process of commercial banks. This process starts from acquiring customers, engaging customers, collecting documents, appraisal processing, disbursement, debt collecting. These steps involve stakeholders from many departments to review/assess based on many business rules and conditions.
Relating to credit operation, most of Core bank preforms the task in for loans which are approved. Bank staffs input data into core bank system for accounting, interest calculating, and debt collecting after it gets paid. This method does not meet the requirement of credit management and tracking from loan appraisal to approval, to payment and finally debt collecting. In this context, from a commercial bank perspective, SAALEM is dedicated for lending lifecycle processes.