End of April 2016, HPT accomplished the audit schedule of HP with passed 100% result for all requirements of HP authorized service delivery partner. This audit is periodical audit of HP for service delivery partner in Vietnam. In which, HP can request to end partnership if there is non compliance.
To be authorized service delivery partner of HP, HPT (HPT Customer Service Center) has to satisfy many requirements such as maintenance process, management software, part warehouse, certificates… Audit team also checked data of maintenance history and customer survey after service.
With this result HPT (HPT Customer Service Center) has been validated as an authorized service delivery partner of HP in 2016.